High Intensity & Complex Care
Specialist support for participants with complex health and behavioural needs.
What is High Intensity & Complex Care?
High Intensity Support is specialised daily personal care for participants with complex health needs that require a higher level of skill and clinical knowledge from support workers. This includes participants with complex bowel care needs, ventilator dependence, tracheostomies, subcutaneous injections, and other clinical requirements.
All Aurion Lifecare high intensity support workers have completed mandatory NDIS High Intensity Support Skills Descriptors training and are supervised by registered nurses or allied health professionals.
We work closely with your healthcare team to ensure that all complex care is delivered safely, consistently, and in alignment with your clinical care plans.
What's Included
Who Can Access This Service?
- NDIS participants with high intensity daily personal care needs
- Funded under Core Supports — Assistance with Daily Life (High Intensity)
- Requires clinical assessment and care planning by a registered nurse or allied health professional
- Support workers must hold relevant high intensity training certifications
How We Deliver This Service
We assign specially trained high intensity support workers and registered nurses to each participant. A detailed clinical care plan is developed in collaboration with your healthcare team and reviewed regularly. We provide 24/7 clinical supervision and on-call support for complex situations.
Your Goals
Deliver safe, clinically appropriate complex care at home
Reduce hospital admissions and improve health outcomes
Enable participants with complex needs to live in their preferred environment
Ready to Access High Intensity & Complex Care?
Complete our referral form and our team will be in touch within 1 business day.